Uncategorized IRS Verified DX Registered 990 on File

VOLUNTEERS OF AMERICA INC

EIN: 04-6004304 · JAMAICA PLAIN, MA 02130-1831 · United States · FY 2025 Data

3 out of 5 59 / 100 Based on 2+ years of filings

Financial strength (30%) 97/100

Reliability (20%) 55/100

Effectiveness (25%) 88/100

Impact (25%) No data yet

Financial data: FY 2025 · Scored 9/13/2026

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CharityAI™ Score

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Mission Statement

Volunteers of America of Massachusetts is a non-profit organization dedicated to serving those most in need, especially the vulnerable, the hardest to serve, and those facing multiple challenges. Our work touches the mind, body, heart, and ultimately the spirit of those we serve, integrating our deep compassion with highly effective programs and services. We provide comprehensive programs for veterans, at-risk youth, adults and youth in recovery from drug and alcohol addiction, elders in need of housing and health services, and those in need of mental health treatment.

Financial Overview — FY 2025

$23.6M

Total Revenue

$20.5M

Total Expenses

$26.1M

Net Assets

202

Employees

Revenue Sources

Expense Breakdown

Program Expense Ratio 81.1%

Fundraising Efficiency N/A

Operating Reserve 15.24x

Liability-to-Asset 14.9%

Revenue Diversification 50.4%

Executive Compensation $1.2M

Compared with Peers

Peer comparison is not available for this organization.

Financial History

Year	Revenue	Expenses	Net Assets	Program %	Staff
2025	$23.6M	$20.5M	$26.1M	81.1%	202
2024	$19.6M	$16.9M	$20.7M	83.1%	237
2023	$17.0M	$14.5M	$17.5M	82.1%	221
2022	$11.7M	$11.9M	$14.9M	74.6%	166
2021	$13.7M	$10.2M	N/A	—	164

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Organization Details

EIN: 04-6004304
State: MA
City: JAMAICA PLAIN
ZIP: 02130-1831
Rating: 3★
Coverage: A
Last Updated: Aug 2026
IRS Ruling Year: 1901
Foundation Code: 10
Form 990: On File

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CharityAI™ rates charities from 0 to 100 using public filings (IRS Form 990 and the equivalent registries outside the US) together with the information the charity itself provides on DonationX. Ratings are recalculated every quarter, without human bias, and shown as stars.

Four pillars

Financial strength30%

Program expense ratio, fundraising efficiency, operating reserves, liabilities and revenue diversification, compared with similar organizations.

Reliability20%

Standing with the registry, filing history, verification and how complete the profile is.

Effectiveness25%

How much goes to programs and how consistently the organization delivers them.

Impact25%

The outcomes the charity reports on DonationX: people served, cost per service and results.

Stars

★★★★★ 80–100 ★★★★☆ 60–79 ★★★☆☆ 40–59 ★★☆☆☆ 20–39 ★☆☆☆☆ 1–19

A pillar with no data counts as zero. Without impact metrics the score is capped at 59 (three stars): only the charity can supply that data.
The coverage grade (A to D) says how much filing data the score rests on; NONE means there is not enough to rate.
An organization that is not in good standing with its registry (for example a revoked tax exemption) is shown as Not rated.
"Compared with peers" places the charity's key ratios against organizations of the same country, sector and size.

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