QUEENS COMMUNITY HOUSE INC
Mission Statement
Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse neighborhoods of Queens. We serve residents of all ages, races, faiths, and ethnicities while supporting the viability of the borough as a whole. QCH opened its doors in 1976 (as Forest Hills Community House) to help heal the wounds of a neighborhood conflict. Over four decades, our reach and breadth have grown; today we offer a broad network of comprehensive services at 40 sites in 15 neighborhoods allowing us to impact individuals, families, and entire communities. We are committed to a holistic approach that deals with immediate needs as well as the barriers that may impede personal, family, and community stability. We recognize the interconnected relationship between housing, health, employment, education, self-esteem, and financial wellbeing, and ensure all participants in every program have access to a full range of resources to help them achieve wellness and life-long security. Each year, our programs help thousands of our neighbors to thrive in school, make healthy life choices, succeed in educating themselves, become engaged citizens, stabilize their housing situations, and make the most of their senior years. Our Mission: Queens Community House provides individuals and families with the tools to enrich their lives and build healthy, inclusive communities. Our Vision: Queens Community House envisions Queens as an empowered community that values diversity, respect, and mutual responsibility. In this community, ALL people are actively engaged, feel supported, have a voice, and experience equal access to opportunities.
Financial Overview — FY 2025
Compared with Peers
FY 2025| Ratio | This org | Peer median | Position (P10 → P90) | |
|---|---|---|---|---|
|
Program expense ratio
Program expenses / total expenses
· higher is better
|
84.5% | 87.2% |
P10P90
|
Below median |
|
Admin expense ratio
Management and general / total expenses
· lower is better
|
12.9% | 11.3% |
P10P90
|
Below median |
|
Fundraising expense ratio
Fundraising expenses / total expenses
· lower is better
|
2.6% | 0.4% |
P10P90
|
Bottom quarter |
|
Operating reserve
Months of expenses covered by net assets
· higher is better
|
6.9 mo | 7.5 mo |
P10P90
|
Below median |
|
Liabilities to assets
Total liabilities / total assets
· lower is better
|
44.8% | 26.6% |
P10P90
|
Below median |
|
Revenue concentration
Share of revenue from the largest source
· lower is better
|
99.4% | 91.4% |
P10P90
|
Bottom quarter |
|
Revenue growth
Year over year revenue growth
|
-4.1% | 6.3% |
P10P90
|
|
|
Expense growth
Year over year expense growth
|
3.1% | 5.3% |
P10P90
|
|
|
Surplus margin
Surplus as a share of revenue
|
1.5% | 2.8% |
P10P90
|
Financial History
| Year | Revenue | Expenses | Net Assets | Program % | Staff |
|---|---|---|---|---|---|
| 2025 | $42.4M | $41.7M | $23.9M | 84.5% | 941 |
| 2024 | $44.2M | $40.5M | $23.3M | 83.0% | 991 |
| 2023 | $43.4M | $35.7M | $19.6M | 82.8% | 987 |
| 2022 | $32.0M | $28.3M | $11.9M | 84.1% | 877 |
| 2021 | $25.8M | $23.1M | N/A | — | 838 |
Donor Reviews
Write a ReviewBe the first to share your experience with this organization.