NORTH CENTRAL MENTAL HEALTH SERVICES
Mission Statement
Vision: To be proactive leaders in the mental health/recovery field who strive to continuously set new standards of excellence in all we do to serve our community. Mission: To provide an array of clinically excellent, culturally competent, and user satisfying mental health and recovery services that promote personal growth and independence while improving the quality of life for children, adults, and families affected by mental illness, emotional distress, or chemical dependency. Working with people in many ways to carry out our mission, we emphasize: self direction, personal responsiblity, personal and social empowerment and resilience, and hope, i.e. the belief that each person can progress and grow. Corporate Values Excellence and Quality: "Our ability to meet and go beyond the expectations of our customers." Personal Respect: "Treating each person as we would want to be treated." Diversity: "Valuing the strengths and contributions of people from all backgrounds to build a stronger, more vibrant organization."
Financial Overview — FY 2024
Compared with Peers
FY 2024| Ratio | This org | Peer median | Position (P10 → P90) | |
|---|---|---|---|---|
|
Program expense ratio
Program expenses / total expenses
· higher is better
|
92.7% | 85.3% |
P10P90
|
Top quarter |
|
Admin expense ratio
Management and general / total expenses
· lower is better
|
7.3% | 13.8% |
P10P90
|
Top quarter |
|
Fundraising expense ratio
Fundraising expenses / total expenses
· lower is better
|
0.0% | 0.0% |
P10P90
|
Top quarter |
|
Operating reserve
Months of expenses covered by net assets
· higher is better
|
13.1 mo | 6.3 mo |
P10P90
|
Top quarter |
|
Liabilities to assets
Total liabilities / total assets
· lower is better
|
11.2% | 30.7% |
P10P90
|
Top quarter |
|
Revenue concentration
Share of revenue from the largest source
· lower is better
|
80.3% | 86.4% |
P10P90
|
Above median |
|
Revenue growth
Year over year revenue growth
|
12.0% | 6.5% |
P10P90
|
|
|
Expense growth
Year over year expense growth
|
7.6% | 8.1% |
P10P90
|
|
|
Surplus margin
Surplus as a share of revenue
|
5.4% | 2.3% |
P10P90
|
Financial History
| Year | Revenue | Expenses | Net Assets | Program % | Staff |
|---|---|---|---|---|---|
| 2024 | $15.7M | $14.9M | $16.3M | 92.7% | 190 |
| 2023 | $14.0M | $13.8M | $15.4M | 91.2% | 188 |
| 2022 | $14.4M | $14.0M | $15.2M | 92.2% | 194 |
| 2021 | $16.7M | $15.4M | N/A | — | 204 |
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